What data we collect and why
We only collect personal data that you choose to provide to us, or that is necessary to operate this website. We do not collect data we do not need.
Contact form enquiries. When you submit an enquiry through our contact form, we collect your name, email address, company name, a description of your challenge, and how you heard about us. All fields are mandatory and the form cannot be submitted without them. We use this information solely to respond to your enquiry and to understand how people find us. The legal basis for processing this data is our legitimate interest in responding to business enquiries (Article 6(1)(f) UK GDPR).
Analytics (where consent has been given). This website may use Google Analytics to understand how visitors use the site: for example, which pages are visited and how long visitors stay. Google Analytics uses cookies and collects anonymised data about your browsing behaviour. We only activate Google Analytics if you have given your consent via our cookie banner. The legal basis for this processing is your consent (Article 6(1)(a) UK GDPR). You may withdraw consent at any time by clearing your cookies and declining when the banner reappears.
How we store and protect your data
Contact form submissions are received via Netlify Forms, a service provided by Netlify, Inc. Netlify is based in the United States and processes data in accordance with UK GDPR requirements. You can review Netlify's privacy policy at netlify.com/privacy.
We do not store your personal data in any database or CRM system beyond what is necessary to respond to your enquiry. We retain enquiry data for up to 12 months, after which it is deleted. Where an enquiry leads to a client engagement, data retention is governed by the terms of that client contract.
We take reasonable technical precautions to protect your data, including using HTTPS encryption across this website.
Who we share your data with
We do not sell, rent, or share your personal data with any third parties for marketing purposes. Your data is shared only with the following service providers, strictly as necessary to operate this website:
- Netlify — for website hosting and form submission processing
- Google Analytics — for website analytics, only where you have given consent
We may be required to disclose your data to law enforcement or regulatory authorities if required to do so by law.
Transfers outside the UK
Some of our service providers, including Netlify and Google, are based outside the UK. Where data is transferred internationally, we ensure appropriate safeguards are in place in accordance with UK GDPR, including reliance on adequacy decisions or standard contractual clauses.
Your rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right of access — you may request a copy of the personal data we hold about you
- Right to rectification — you may ask us to correct inaccurate data
- Right to erasure — you may ask us to delete your data, where we have no legal obligation to retain it
- Right to restrict processing — you may ask us to limit how we use your data
- Right to object — you may object to processing based on our legitimate interests
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please contact us at info@consideredclarity.co.uk. We will respond within one calendar month.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been mishandled.
Cookies
For full information about how this website uses cookies, please see our Cookie Policy.
Links to other websites
This website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be published on this page with an updated date at the top. We encourage you to review this policy periodically.
Contact us
If you have any questions about this privacy policy or how we handle your data, please contact: